Digital subscription access
Premium provides immediate access to digital editorial content. Because access is granted right away, we don’t offer refunds for the current billing period once Premium has been activated, except as described below or where required by law.
Refund window
If you believe you were charged in error — for example, a duplicate charge, or a charge that went through after you cancelled — contact us at thefamilyarchiveblog@gmail.com with your account email and transaction reference within 14 days of the charge, and we’ll review it.
If you are a consumer in a jurisdiction that grants a statutory right of withdrawal for digital content (for example, EU or UK distance-selling rules), that right applies alongside this policy, except where you have expressly requested immediate access and acknowledged that doing so waives the withdrawal period, as presented during checkout.
Cancellations are different
Cancellation prevents future renewal but does not itself reverse an earlier charge. Cancel from your account billing page before the next billing date. If you believe a charge was made in error, contact thefamilyarchiveblog@gmail.com with the account email and transaction reference.